Talkspace Investor Conference Presentation Deck

We continue to lead with innovation A.I. tools to support clinical efficacy and operational excellence Proprietary machine learning model helps providers identify and respond to suicide risk ● Detects language patterns consistent with high-risk behaviors that place individuals at risk for self-harm 83% accurate when compared with a human expert¹ Has flagged 32k members since launch, of whom more than 50% demonstrated improved outcomes Model was re-validated for teen members Additional clinical and business operations A.I. tools in development 1: Psychotherapy Research (published paper) Psychotherapy Psychotherapy Research ISSN: (Print) (Online) journal homepage: https://www.tandfonline.com/loi/tpar20 Just in time crisis response: suicide alert system for telemedicine psychotherapy settings Niels Bantilan, Matteo Malgaroli, Bonnie Ray & Thomas D. Hull To cite this article: Niels Bantilan, Matteo Malgaroli, Bonnie Ray & Thomas D. Hull time crisis response: suicide alert system for telemedicine psychotherapy settings, Pr Research To link to this article: https://doi.org/10.1080/10503307.2020.1781952 Published online: 19 Jun 2020. Submit your article to this journal C View related articles View Crossmark data Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalinformation?journalCode=tpsr2 Routledge T& Proprietary Al Algorithm Alerts Therapists to Suicide Risk in Patients Utilizing the Talkspace Platform Sember 12, 2s A POF Version over the last three years of identifying in 12 2023-ul of sucide. Uning machine learning capabies, the Takspace platform Suicide Prevention Awareness Monith, Talkspace announced the results of its unique Al NEW YORK-(BUSINESS WIRE)-Sep algonthm of can detect language patterns consistent with high-risk behaviors that place individuals at risk for self-harm. The analysis runs real-time on messages sent by patients in their secure and encrypted virtual therapy room and triggers an urgent alert to the therapist While Talkspace is not a crisis response service, an alert that an individual is displaying signs of suicidal ideation allows the provider to respond with appropriate care A subset of anonymized consenting clients flagged for risk suggests the model is 83% accurate Technology will never replace that uniquely human interaction that occurs between provider and potent. However, we will prioritize machine leaming capabilities that offer clinical assistance to improve the ability of our therapists to deliver the highest quality of care said Jon Colon MD, CEO of Talkspace. In aght of escalating suicide rates in the midst of a growing mental health crisis, developing and scaling technological aids for early intervention is mission critical for Talkspace d, dient-consented therapy transcripts to distinguish massage displa to displaying suicidal risk from those without Research putished in The natural language processing (NLP) model was developed by Takspace in partnership with researchers at NYU Grossman School of Medicine and trained on anonymized Paychapyawarah titled "Just in time crisis response. Suicide alert system for medicin psychotherapy atings" (NYU Grossman School of Medicine, Bantian N. Malgarais M, Ray, B. & Hull TD (2020) presents evidence that the suicide and nak detection algorithm identified risk from non- risk content with 83% accuracy when compared to a human expert evaluating that same material Since 2019, when it was introduced onto the platform, Takapaca's proprietary NLP model has flagged approximately 32,000 Takspace members whose written mage to their therapists have shown signs of suicidality or risk of self-harm of thoas flagged individuals who continued to receive care through Talkpace, more than 50% demonstrated improved cutcomes. According to an internal provider feedback survey 83% of Talkspace mental health providers find the feature to be useful in providing clinical care and mitigating dinical risk. Talspace will continue to develop Al technology with the goal of supporting mental health providers, enhancing quality of cars, and improving outcomes for patients, Talkspace (Nado: TALK) is a leading virtual behavioral healthcare company committed to helping people lead healthiet happier lives through access to high-quality mental h ntal healthcare At Talkspace, we believe that mental healthcare in care to overal healthcare and should be adable to wwwrytan Talkepsos pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive aute of mental health services from self- guided products to individual and couples therapy, in addition to psichiatric treatment and medication management. With Talkspace's comm psychotherapy offering members are matched with one of thousands of licensed providers across all 50 states and can choose from a variety n subscription f plans including ve video, text or audio chat sessions and/or asynchronous text messaging. All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal and state regulatory requirements. Talkspace covers approximately 110 milion lives as of June 30, 2023, through our partnerships with employers health plans, and paid benefits programs For more information, visit www.talkspace.com View source version on businesswire.com https://www.businesswire.com/s/home/20230912608879/ Media: John Kimijim skick.com Source: Talkspace talk space 9

View entire presentation