CalBank Banking Sector Overview & Competitor Benchmarking

CalBank | Strategic priorities VISION Driving execution momentum to ensure resilience and sustainability To be the preferred bank for customer experience and innovation| Our Priorities MISSION To be an innovative and customer focused bank, providing bespoke financial services and value to our stakeholders FORWARD: Represents both the future direction of the business and the progressive manner in which it will deliver its offering and proposition CAPABILITIES: Strong development of the bank's internal processes, people, technology, risk management and customer service offerings TOGETHER: Represents the whole and covers the customers, investors including and the staff, wider community to which the bank is responsible 47 CalBank

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