Investor Presentaiton
Fix Priority - reducing risk.
Customer Outcomes & Risk Excellence
(CORE) program on track1
Sep-21
Design
Implement
Embed
Mar-22
Sep-22
az
Addressing past issues
14 major customer remediation programs
closed in FY22 with $567m returned to
customers, 8 major programs remain open
76%
99%
100%
Settled 7 regulatory proceedings
Resolved 2 class actions, subject to
court approval
40%
63%
87%
Upgraded financial crime system
and capability
6%
9%
32%
1 Percentages based on Westpac's assessment of completed activities. 2 Section 95 of the Reserve Bank of New Zealand Act 1989.
7
Westpac Group 2022 Full Year Results Presentation & Investor Discussion Pack
APRA liquidity overlay removed
Progress on New Zealand s952 program
Westpac GROUPView entire presentation