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Investor Presentaiton

COVID-19 Response CIBC OUR TEAM Supporting and Ensuring Our Team's Well-being . Enabled 75% of employees to work remotely, tripling the number from Q1/20 Enhanced safety protocols and incremental . financial compensation for those required to work onsite Provided employees with wellness resources to better manage stress OUR CLIENTS Assisting 500k+ Clients with Flexibility Implemented payment deferral programs on several credit products OUR COMMUNITIES Increasing Donations to Support Those Most at Risk Community Food Centres Canada United Way • Reduced interest rates on credit cards for eligible clients • Kids Help Phone Canadian Blood Services Launched fully-digital solutions for clients to access government support programs American Red Cross • Honoured our commitments to summer student hires • Provided "front-of-the-line" access to seniors and persons with disabilities • Supported front-line health care workers with Aventura reward points Proactively offered assistance to clients identified to have the most hardships Supported education of the next generation of health care workers with a bursary fund For quick dai banking SERVING AND HELPING ALL STAKEHOLDERS CIBC Mercall CTBC CIBC Fixed Income Investor Presentation | 11
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