Wholesale Banking - Positioned for Growth
TD
Introducing TD INVENT
Future-Proofing the Bank
How we compete:
■ TD Invent, our enterprise approach to innovation, supports our business
strategy as a forward-focused bank.
■ TD Invent formalizes our intention to continue to explore, test and learn
to create new business models, processes and offerings in response to
rapidly changing customer preferences, new technologies and emerging
disrupters.
■ TD Invent empowers us to continually seek ways to build the
most inclusive bank in the market, one that encourages creativity and
openness, and inspires, supports and enables innovation.
■ The TD Invent Team—including innovation, intellectual property and
human-centered design-manages practices and programs like iD8
(which has crowdsourced over 80,000 ideas to-date) that support our
three key area of focus:
COLLEAGUE
IDEATION
HUMAN-CENTERED
EXPERIENCES
INNOVATION
ACCELERATION
Harnessing the collective
power of all TD
colleagues to foster a
culture of inclusive
innovation.
Understanding of customer
needs and challenges to design
the future of banking.
A proven, repeatable
model that focuses on
addressing tomorrow's
banking expectations.
Innovation
Acceleration
Collation
TD INVENT
Human-C
-Centered Experiences
Innovating for our Customers,
Colleagues and Communities:
Al-driven experiences Working with
partners across the Bank to identify a
pipeline of purposeful innovations that
will enable us to keep pace with
evolving customer expectations and
industry change.
Dynamic Personalization Delivered
proactive personalized experiences
supporting approximately 14MM North
American customers with their
financial wellbeing.
■ TD Accessibility Adapter Improved
accessibility experiences available to
95,000+ colleagues and now open to
the public.
☐
Top Patent Filer TD remains the top
patent filer amongst all Canadian
financial institutions and is a top 5
patent filer in the U.S. amongst The
Clearing House member financial
institutions.
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