Investor Presentaiton
SBERBANK
170 YEARS. BY YOUR SIDE
INVESTING IN HUMAN CAPITAL
ANNUAL REPORT
2011
212
Λ
corporate social responsibility >>N
Author
Don Tapscott
and Anthony D.
Williams
Michael Armstrong
and
Angela Baron
Lee G. Bolman
and Terrence E. Deal
Eliyahu M. Goldratt
and Jeff Cox
Title
Wikinomics: How Mass Collaboration Changes Everything
Managing Performance: Performance Management in Action
Reframing Organizations: Artistry, Choice and Leadership
The Goal: A Process of Ongoing Improvement
EMPLOYEE MOTIVATION
We set ourselves ambitious goals and achieving them depends di-
rectly on the loyalty and focus of everyone working at the Bank.
Therefore employee motivation is an important aspect of the Bank's
strategy. We strive to reward our employees' efforts and provide
them with a decent income. In 2011, the average monthly salary for
Sberbank employees increased 17% compared to the previous year,
reaching RUB 51,849. Now we can state that the remuneration of
our employees has reached market level. Moreover, when the Bank
records good financial figures (a factor affecting employee bonuses),
our high-achieving employees enjoy considerably higher remunera-
tion than their peers at other banks and companies in their regions.
Our annual employee survey-which in 2011 covered over 100,000
employees demonstrated a significant increase in satisfaction with
the Bank's remuneration and motivation system.
This was mainly the result of the introduction of new employee mo-
tivation principles at the Bank, which include:
-The fairness of our remuneration system within the Bank is sup-
ported by a job grading system based on an analysis and assess-
ment of job positions using an internationally recognised meth-
odology;
―The market competitiveness of salaries offered by the Bank is
supported by a thorough analysis of remuneration offered on the
labour markets of respective regions for comparable jobs;
-―The ability of employees to influence their income is supported
by a performance management system, which ensures a direct
connection between employee remuneration and performance.
As a means of motivating our younger employees, in 2011 the Bank
held the Super Final of our Corporate Bank Management Champi-
onship, with 3,550 young employees from the Central Head Office,
regional banks and foreign subsidiaries participating in the event.
In 2011, the Bank developed and adopted a comprehensive Benefits
and Privileges Policy applicable to all Sberbank employees. The policy
defines the main principles and elements of our corporate benefits
and privileges system. The system includes targeted corporate pro-
grammes, socially oriented programmes and status-based benefits.
We are interested in creating conditions
that encourage our employees to link
their future to the future of the Bank
The targeted corporate programmes involve employee benefits stan- 213
dardised across the Bank's divisions. They do not involve direct pay-
ments to employees but instead aim to support fundamental values
(health, development, stability and security). They include: the cor-
porate pension programme; voluntary medical insurance; injury and
serious illness insurance; healthy lifestyle and sports programmes;
employee loans at special rates; and corporate discounts provided
to employees by Sberbank's external partners.
Under our socially oriented programmes, the Bank provides employ-
ees with financial assistance in difficult circumstances, in connection
with the birth of a child or the funeral of a close relative, as well as
for big birthdays and retirement. Certain categories of employees are
allocated a relocation allowance when moving from one Sberbank
regional bank to another. Specific benefit types and sizes, as well
as eligible employee categories, are defined at the level of regional
banks with local conditions taken into account.
We are interested in creating conditions that encourage our employ-
ees to link their future to the future of the Bank. In 2011, pursuant to
the decision of the Management Board, we began implementation of
Sberbank's corporate pension programme. Over 150,000 employees
across the entire country are enrolled in the programme. This is an
unprecedented project for the Russian banking sector in terms of
both the number of participants and the geographical reach. The
programme is intended to maintain our employees' standard of liv-
ing after retirement.
corporate social responsibility
170 YEARS. IT'S JUST THE BEGINNING
WWW.SBERBANK.RUView entire presentation