Our Digital Consumer Bank Pitch

Top line showed strong signs of recovery in the last two quarters Revenues and costs Constant EUR mn. Changes vs. Q3'20 7,695 7,938 7,971 7,986 7,860 7,698 +4% 8,392 8,043 Net interest income 2,569 2,585 2,668 2,666 2,646 +3% 2,502 2,568 Net fee 2,299 income Net operating income Constant EUR mn +3% vs.Q4'19 6,240 -41% 5,989 5,900 6,054 907 5,682 5,724 695 756 679 5,495 5,615 457 465 466 538 Other revenue¹ -3% +4% 5,226 5,306 5,345 5,509 5,249 5,061 5,212 5,444 Costs Q1'19 Q2 Q3 Q4 Q1'20 Q2 Q3 Q4 vs.Q3'20 Q4 includes DGF (EUR 240 mn before tax) Q1'19 Q2 Q3 33 Q4 Q1'20 Q2 Q3 Q4 Santander (1) Other revenue includes gains/losses on financial transactions, income from the equity accounted method, dividends and other operating results. Contribution to the SRF recorded in Q2'19 and Q2'20. Contribution to the DGF in Spain recorded in Q4'19 and Q4'20. 54

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