1Q 2022 INVESTOR PRESENTATION
Strategy Progress Update
Driving changes across the businesses and bank-wide
2021-2025
Strategic Ambitions
Digital
Fast
Build digital factory and apply latest
available technologies - Advanced
Analytics (AA), Al and Big Data
Improve processes and speed to
market
>
Convenient
Enhance customer convenience and
experience
1Q 2022
Achievements
Digital factory operating model completed &
operations kick-off
■ +2 AA use cases in progress and +2 operations RPA
completed; agile app enhancements every 2 weeks
Completion of digital academy training curriculum
■ Reduced turnaround time on Personal Finance by
25% and by 22% for Home Finance
■+40% Agile IT Projects Delivery
Simplified Corporate Credit process with improved
turnaround by +30%
Expanded network of correspondent banks by 5
■ +7 new digital zones, +7 ATM sites
■ New E-Trade product launched
■ +2 new buyout products launched for retired segment
■ SME: +14% POS financing and +13% Kafalah financing
☐
مصرف الإنماء
alinma bank
2022
Initiatives In-Progress
Empower Digital Enablement team to
accelerate digitalization
Expand digital investment and savings
products and cross-sell investment products
■ Establish AA Centre of Excellence
■ Continue enhancement of digital journeys
and app functionality, and increase cross-
sell
■
Upgrade systems support for new Treasury
processes
Strengthen customer acquisition
partnerships
Adjust client coverage models
■ Enhance family account, Youth and Affluent
ecosystems and programs
Total
1Q 2022 INVESTOR PRESENTATION
73 Initiatives*
*additional 7 initiatives added in 1Q 2022
24/73 Initiatives Completed
33%
44/73 Initiatives In Progress
60%
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