1Q 2022 INVESTOR PRESENTATION slide image

1Q 2022 INVESTOR PRESENTATION

Strategy Progress Update Driving changes across the businesses and bank-wide 2021-2025 Strategic Ambitions Digital Fast Build digital factory and apply latest available technologies - Advanced Analytics (AA), Al and Big Data Improve processes and speed to market > Convenient Enhance customer convenience and experience 1Q 2022 Achievements Digital factory operating model completed & operations kick-off ■ +2 AA use cases in progress and +2 operations RPA completed; agile app enhancements every 2 weeks Completion of digital academy training curriculum ■ Reduced turnaround time on Personal Finance by 25% and by 22% for Home Finance ■+40% Agile IT Projects Delivery Simplified Corporate Credit process with improved turnaround by +30% Expanded network of correspondent banks by 5 ■ +7 new digital zones, +7 ATM sites ■ New E-Trade product launched ■ +2 new buyout products launched for retired segment ■ SME: +14% POS financing and +13% Kafalah financing ☐ مصرف الإنماء alinma bank 2022 Initiatives In-Progress Empower Digital Enablement team to accelerate digitalization Expand digital investment and savings products and cross-sell investment products ■ Establish AA Centre of Excellence ■ Continue enhancement of digital journeys and app functionality, and increase cross- sell ■ Upgrade systems support for new Treasury processes Strengthen customer acquisition partnerships Adjust client coverage models ■ Enhance family account, Youth and Affluent ecosystems and programs Total 1Q 2022 INVESTOR PRESENTATION 73 Initiatives* *additional 7 initiatives added in 1Q 2022 24/73 Initiatives Completed 33% 44/73 Initiatives In Progress 60% 10/49
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