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Speed Matters - Website Is the New Storefront slide image

Speed Matters - Website Is the New Storefront

Net Promoter Score Approaching Best in Class Our investments in customer service, usability and technology are translating into high customer satisfaction levels Peer Net Promoter Score 1 (5) (5) (12) (10) WELLS FARGO Fulton Bank First Merchants Bank Source: Customer Guru 1 As of 10/19/2021 WaFd Bank PROSPERITY BANK- 2 3 UNITED usbank BANK (1) 48 75 CHASE WaFd Bank USAA WaFd Net Promoter Score 1 17 34 51 48 48 2017 2018 2019 2020 2021 8
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