9M FY2023 Financial Performance
Market Share Overview for Community Financial Services Malaysia
Market share
Loans
Sep-22
Dec-22
Mar-23
Jun-23
Sep-23
Total consumer
18.7%
18.7%
18.7%
18.6%
18.7%
Auto (Retail Hire Purchase)
30.4%
30.4%
30.2%
30.2%
30.1%
Total mortgage
*
14.7%
14.8%
14.8%
14.9%
15.1%
Credit cards
**
20.9%
21.1%
21.0%
21.2%
21.6%
Deposits
Total deposits
***
18.2%
18.0%
18.0%
18.1%
17.7%
Total core retail deposits ^
18.0%
17.9%
17.8%
17.4%
17.4%
Retail CASA ^
25.2%
25.0%
25.3%
25.4%
25.1%
Retail savings ^
28.3%
28.3%
28.6%
28.8%
28.5%
Demand deposits
*
Λ
18.7%
18.2%
18.3%
18.3%
18.0%
Retail fixed deposits ^
Channels
13.5%
13.8%
13.6%
13.1%
13.3%
Internet banking - Subscriber base
38.2%
37.8%
37.5%
38.2%
38.0%
Mobile banking - Subscriber base
28.7%
27.2%
28.2%
27.3%
26.9%
Internet banking - Transaction Volume
Mobile banking - Transaction Volume
Branch network Σ
ΑΛ
49.5%
50.2%
56.4%
58.4%
56.1%
54.0%
53.1%
46.6%
46.2%
50.9%
19.6%
19.3%
19.3%
19.3%
19.3%
Note:
Refers to housing, shophouse and other mortgage loans
** Credit cards market share refer to receivables for
commercial banks
*** Total bank deposits inclusive of investment asset ("IA")
Σ Industry number from ABM, latest data as at June'23
^ Without IA. With IA, the market share as at September'23
for Total Core Retail Deposits, Retail CASA, Retail Savings,
Demand Deposits and Retail Fixed Deposits are 17.4%, 27.1%,
28.6%, 24.2% and 13.7% respectively (against MBB retail IA)
Excluding non-financial transactions as per BNM guidelines
ΑΛ
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