9M FY2023 Financial Performance slide image

9M FY2023 Financial Performance

Market Share Overview for Community Financial Services Malaysia Market share Loans Sep-22 Dec-22 Mar-23 Jun-23 Sep-23 Total consumer 18.7% 18.7% 18.7% 18.6% 18.7% Auto (Retail Hire Purchase) 30.4% 30.4% 30.2% 30.2% 30.1% Total mortgage * 14.7% 14.8% 14.8% 14.9% 15.1% Credit cards ** 20.9% 21.1% 21.0% 21.2% 21.6% Deposits Total deposits *** 18.2% 18.0% 18.0% 18.1% 17.7% Total core retail deposits ^ 18.0% 17.9% 17.8% 17.4% 17.4% Retail CASA ^ 25.2% 25.0% 25.3% 25.4% 25.1% Retail savings ^ 28.3% 28.3% 28.6% 28.8% 28.5% Demand deposits * Λ 18.7% 18.2% 18.3% 18.3% 18.0% Retail fixed deposits ^ Channels 13.5% 13.8% 13.6% 13.1% 13.3% Internet banking - Subscriber base 38.2% 37.8% 37.5% 38.2% 38.0% Mobile banking - Subscriber base 28.7% 27.2% 28.2% 27.3% 26.9% Internet banking - Transaction Volume Mobile banking - Transaction Volume Branch network Σ ΑΛ 49.5% 50.2% 56.4% 58.4% 56.1% 54.0% 53.1% 46.6% 46.2% 50.9% 19.6% 19.3% 19.3% 19.3% 19.3% Note: Refers to housing, shophouse and other mortgage loans ** Credit cards market share refer to receivables for commercial banks *** Total bank deposits inclusive of investment asset ("IA") Σ Industry number from ABM, latest data as at June'23 ^ Without IA. With IA, the market share as at September'23 for Total Core Retail Deposits, Retail CASA, Retail Savings, Demand Deposits and Retail Fixed Deposits are 17.4%, 27.1%, 28.6%, 24.2% and 13.7% respectively (against MBB retail IA) Excluding non-financial transactions as per BNM guidelines ΑΛ 39
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