Investor Presentaiton

Appendix 4 Selected Operating Metrics for the Year Ended 31 Dec 2019 ④ 中国电信 CHINA TELECOM Subscriber (Mil) Mobile Incl.: 4G 2018.12 2019.12 Change 303.00 335.57 32.57 242.43 281.24 38.81 5G package 4.61 4.61 Wireline Broadband 145.79 153.13 7.34 Access Lines in Service 116.48 110.85 -5.63 e-Surfing HD 105.35 112.62 7.27 BestPay Monthly Active Users 43.41 56.31 12.90 loT Connected Devices 106.93 157.41 50.48 2018 2019 Change Mobile ARPU (RMB) 50.5 45.8 -9.3% 4G ARPU (RMB) 55.8 49.5 -11.3% 4G DOU (GB/Sub/Month) 5.5 7.9 43.6% Handset Data Traffic (KTB) 14,073 24,370 73.2% Wireline Broadband ARPU (RMB) 44.3 38.1 -14.0% 2019 Annual Results | 28

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