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Investor Presentaiton

• . Financial & Performance Highlights | Domestic Express Volumes Quarterly Domestic Volumes (in million of shipments) Group Domestic volumes Geographic contributions to domestic volumes in Q4 2023 aramex delivery unlimited 0% 0% 100.1 100.0 26.5 26.6 0.0 0.0 -0.2 0.0 0.0 0.0 0.3 0% 26.5 24.6 24.2 24.5 26.6 II Q4 Q1 Q2 Q3 2022 2023 2023 2023 Q4 2023 FY FY 2022 2023 Q4 2022 GCC MENAT SS Africa Europe North Asia South Asia Oceania Q4 2023 **Oceania restructuring plan is in place Domestic express delivered stable volumes of 26.6 million shipments in Q4 2023 compared to the same period last year; and a good increase over Q3 2023 due to seasonality. Despite the softness in retail activities worldwide, 2023 delivers stable volumes for domestic express across the regions. Notably, we are starting to see improvement in Oceania, with a modest increase in volumes in Q4 2023 compared to the same period last year. This is driven by the improvement in our SLA KPIs and the restructuring activities being carried out in Oceania. Our focus remains on increasing market share in key markets and recovering volumes in Oceania. Retail, B2B customers and SMEs will contribute to volume growth. Page 13
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