Sustainability Report 2021 Vivara

Highlights 102-7 Acknowledgements Latin America's largest jewelry chain Sustainable expansion with 46 points of sale, vendas totaling 288. 3,901 employees NPS 93 - Excellence in customer service 87% of employees and female leaders X Corporate engagement for defining ESG strategy Inclusion of ESG topic as part of the business sustainability strategic pillar ☺ 90.69 hours of training per employee 69.63% of products received for sales have been produced in our Manaus factory | R$1.09 bi Equity R$1.84 bi Gross revenue R$1.89 bi Total assets Best & Biggest 2021 We are one of the Best & Biggest companies in 2021, recognized by Exame. Our performance during the year led us to become the second best company in the Wholesale and Retail sector. Women on Board Seal We were awarded the Women on Board (WOB) Seal, which recognizes corporate environments with the presence of at least two women on ad- ministrative or advisory boards to value diversity in business and society. Women's Empowerment Principles Award We received an honorable mention in our first par- ticipation in the 2021 WEPS Brazil Award, distinc- tion held by UN Women in partnership with the International Labor Organization (ILO) to acknowl- edge companies that share the Women's Empow- erment Principles (WEPs) and encourage a gender equality culture. 2021 SBVC Retail Highlight Award We were awarded as the largest retailer of Op- tics, Jewelry, Bijouterie, Bags, and Accessories in the country at the 2021 Retail Highlight SBVC Award, promoted by the Brazilian Society of Re- tail and Consumption (SBVC). Latin America Executive Team We gained the spotlight in the categories Best In- vestor Relations Program, Best IR Professional, and Best ESG Strategy in the Retail Small Caps sector in the annual Latin America Executive Team survey, conducted by the Institutional Investor. 2021 Reclame Aqui Award We received the trophies for Virtual Store/E-com- merce categories and as a Physical Store in the sector of Optics, Jewelry and Watches of the 2021 Reclame Aqui ("Make a Complaint Here") Award, which is decided based on popular vote. Exame Most Admired Brands According to the Casual Brands survey, conduct- ed by Exame magazine with more than 900 read- ers, Vivara is the most admired brand in the Jew- elry category. Salvador Top of Mind In its 26th edition, the survey included category Jewelry and Semi-Jewelry Store, and our brand was top of mind in Salvador, the capital of Bahia. +37.7% in net operational revenue compared to 2020 (+23.7% over 2019) +95.8% in net profit compared to 2020 (+32.3% over 2019) 4 SUSTAINABILITY REPORT 2021 VIVARA Certifications in our Manaus factory: recertification of ISO 9001 and Facility and Merchandise Authorization Application and Instructions (FAMA) - Walt Disney Company, with adherence to the Disney Code of Conduct and to labor, ethical conduct and health and safety regulations. SUSTAINABILITY REPORT 2021 VIVARA 5

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