Investor Presentaiton

Divisional performance (Excluding DenizBank) • • • Retail Banking & Wealth Management RBWM income was down 9% y-o-y due to lower fee income as volumes were impacted by the C-19 shutdown Liabilities grew by 4% supported by customer campaigns and customer advances were lower by 7% due to reduced activity H1-20 cost to income ratio improved to 25.7% from 35.1% y-o-y Relief measures rolled out for customers to minimize the impact of ongoing Covid-19 pandemic Emirates Islamic • . • . El total income for Q2-20 was lower by 26% y-o-y reflecting the challenging market conditions due to Covid-19 that weighed on business activity and customer sentiment El's total assets reached AED 64.2 billion at the end of Q2-2020 Financing and Investing Receivables increased 8% to AED 40.4 billion from end 2019 Customer deposits at AED 45 billion, were broadly flat from end 2019. CASA balances represent 69% of total customer accounts El's headline Financing to Deposit ratio stood at 90% and is comfortably within the management's target range Balance Sheet Trends AED Bn Income Trends AED Mn +4% -9% -11% -7% 2,042 2,101 1,860 153.2 159.1 1,364 1,430 1,376 45.4 42.2 678 671 484 Q4 19 Loans Q2 20 Deposits Q2 19 Q1 20 Q2 20 NII NFI Balance Sheet Trends AED Bn Income Trends AED Mn -1% -26% +8% 672 -22% 641 499 45.3 45.0 37.5 40.4 468 468 419 204 173 80 Q4 19 Q2 20 Q2 19 Q1 20 Q2 20 Financing receivables Customer accounts NII NFI Divisional Performance 23

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