Investor Presentaiton
Executive Summary
Improving Financial Health
Data
Employees
Supply Chain
Environment
Governance
Policies & Data tables
Appendix
Social - Employees - Mental health and wellbeing (2 of 2)
Resources & training (continued)
Mental Health First Aiders
We have a global community of Mental Health First Aiders
(MHFA) who are equipped to support our colleagues who are
experiencing mental ill-health or distress and connect them with
support and relevant resources. Our MHFA volunteers are first
responders, much like medical first aiders; their role is not to be
therapists or counsellors, and they do not diagnose mental
health conditions or provide ongoing support.
Our Mental Health First Aiders are trained to:
•
•
•
•
•
•
Spot the early signs and symptoms of mental ill health
Start a supportive conversation with a colleague who may be
experiencing a mental health issue or emotional distress
Listen to the person non-judgementally
Assess the risk of suicide or self-harm
Encourage the person to access appropriate professional
support or self-help strategies
Escalate to the appropriate regional emergency services, if
necessary
Maintain confidentiality as appropriate
Protect themselves while performing their role
We have a global Experian Mental Health First Aider pledge that
is communicated to all employees:
"We will never think that your issue is too small or insignificant.
And no mental health first aider will think that you are 'bothering
them'. So, if you want to talk, please reach out. We are here for
you. Because if it's important to you, it's important to us."
Our progress
Trained 2% of employees as MHFA, double our 1% target
Achieved 79% globally across the Great Place To Work FY23
Wellbeing Index
85% of employees agree that Experian provides them with
the right level of support around their wellbeing, up 2% since
FY22 (June 2022, FY23 GPTW Survey)
76% of employees reported feeling mentally and physically
well, up 2% in the last 12 months (February 2022, Global
Pulse Survey)
76% of employees agree that Experian is a psychologically
and emotionally healthy place to work, up 4% since FY22
(June 2022, FY23 GPTW Survey)
Mental Health
First Aider
MHFA England
Corporate
Mental Health
Benchmark
CCLA
Awards
experian.
UK 100
2023
TIER 1
EMPLOYER
Best Workplaces for
Wellbeing in UK 2023
(Super Large Organisations)
Best
Workplaces™
for Wellbeing
Super Large Organisations
Great
Place
To
WorkⓇ
UK
2023
Gold Award
for Mind
Workplace
Wellbeing
Index
2021/22
Tier 1 in CCLA 2023
Corporate Mental Health
Benchmark UK 100
(in top 4 in UK)
mind
Achieving
Excellence
Workplace Wellbeing
Index 2021/22
GOLD
THIS CAN HAPPEN AWARDS
GLOBAL
ALLEN & OVERY
We trained 2% of our as
Mental Health First Aiders in
FY23, double our 1% target
Winner of 'Best Mental Health
in the Workplace Strategy' at
This Can Happen Awards 2022
Winner
This Can Happen Awards 2022
Best Mental Health in the
Workplace Strategy:
MULTINATIONAL IMPLEMENTATION
Experian Global
CLASS WINNER
experian.
IOIC
Awards
2022
57
Experian Public
For further information, please see our Global Approach to Mental Health and Wellbeing
'Best Wellbeing Programme' at loIC Awards 2022View entire presentation