Financial and ESG Performance Review slide image

Financial and ESG Performance Review

3 Operating costs growing at 2.4% on recurring basis, implying 44% cost to income ratio Operating Costs (%; €mn) ▲ YOY 2022 One-Offs Costs (Єmn) +9.8% +2.4%¹ 408.4 448.4 52.5 Other 405.5 Spain branch closure Intangibles write-offs D&A 3 34.0 4 Employees per area -103 4,193 4,139 4,090 Other areas 1,884 1,880 1,872 Commercial 2,309 2,259 2,218 Units Dec-21 Sep-22 Dec-22 G&A 141.1 162.2 DG Comp, 18 CCA & 5 Regulatory €43mn One-Offs Staff 233.3 233.7 Number of branches -19 Cost 13 International 311 2021 2022 Reported 2022 Recurrent 300 292 1 1 Headquarters Domestic 310 299 291 Cost to Income² 48% 49% 44% move & Strategic advisory Dec-21 Sep-22 Dec-22 novobanco (1) YoY considers 2021 one-off costs of €12.4mn; 2021 Recurrent Cost to Income of 46%; (2) Defined as Operating Cost divided by Commercial Banking Income; Commercial Banking Income being equal to Net Interest Margin plus Fees and Commissions 15
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