Investor Presentaiton

Woolworths Group Full Year Results 2023 Customer scores largely stable over the year but some momentum as we exited F23; Care remains strong Voice of Customer: Net Promoter Score 64 58 49 37 Jun-22 Woolworths Group Woolworths Food Retail BIG W WooliesX eCom Countdown Supermarkets Voice of Customer: Customer Care Score 84 82 81 62 60 49 39 Jun-23 Jun-22 Woolworths Food Retail BIG W WooliesX eCom Countdown Supermarkets Note: Single month scores. Customer Care score measures in Australian and New Zealand Food = Team member cared; BIG W = Friendly and helpful team member 85 - 84 81 80 Jun-23 LO 5

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