Investor Presentaiton
Annual Report
AR
2022
SUMMARY
WHO WE
ARE
OUR
STRENGTH
AND
OUR
RESOURCES
OUR
RESULTS
EDUCATION
Agenda BC#
This section reports the actions and results that contributed,
in 2022, to achieving the strategic objective of "Stimulating
savings and a conscious market participation". In this
dimension of the Agenda BC#, initiatives are developed to
promote understanding about financial products, concepts,
and risks.
The initiatives seek to increase citizens' knowledge about
financial risks and opportunities, and about where to look for
information or help in making decisions. Through accurate
information in simple language, consumers and financial
investors develop knowledge and skills to make choices
that improve their financial welfare. The initiatives in the
Education dimension also seek to encourage the habit of
saving and the reduction of indebtedness. Learn more.
Debt negotiation campaigns
Debt negotiation campaigns allow consumers who are late
in the repayment of their unsecured credit modalities
such as credit cards and overdraft facilities - to renegotiate
their debt.
In 2022, two national campaigns were held for debt
negotiation and financial guidance. The first campaign
took place in March, and the second, in November 2022.
During the campaigns, four million overdue contracts
Debt, delinquency, and over-indebtedness: understand the difference
Indebted
When someone
takes on a financial
commitment to be
paid in the future.
Delinquent
When a person is in
arrears or fails to pay
installments or financial
commitments previously
assumed.
were renegotiated - 1.7 million in March, and 2.3 million
in November. The BCB conducted these campaigns
in partnership with Febraban, the National Consumer
Secretariat (Senacon), and consumer protection entities
(Procons) spread across the country.
Whereas such campaigns are indispensable, the BCB
reminds the public that guidance to help citizens who want
to renegotiate their debts is available permanently. An
example is the e-book "How to Get Out of Debt", available on
Febraban's website, which lists steps for resolving financial
issues.
Over-indebted
When the level of indebtedness
reaches a point where it affects
the ability to meet basic needs
such as food and housing.
It is important to highlight that over-indebted citizens
have the right to a multi-creditor renegotiation of their
debts, with all creditors simultaneously, enabling more
appropriate agreements than bilateral negotiations with
each bank separately. Therefore, citizens who may be
over-indebted are advised to seek specialized help from
consumer protection and defense agencies, whose links
are available on the campaign page, instead of negotiating
their debts through such campaigns.
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