Annual Financial Review

OUTLOOK Just as Hong Kong was gradually pulling itself out of the economic quagmire, the Omicron variant strain has thrown a spanner in the works. As before, HKT will continue to exercise vigilance against escalation of the pandemic situation and respond appropriately to protect our employees and customers while ensuring business continuity and our quality services. Looking ahead, HKT will continue to maximize the synergy of our quadplay businesses and leverage the group assets of PCCW Limited to establish new competitive edges to bolster our market-leading fiber broadband, mobile and pay-TV businesses, all of which turned in a robust performance last year despite the challenging market conditions. With increasing consumer uptake, we will be able to further unlock the value of our 5G network and realize ARPU uplift through the development of augmented reality ("AR") and virtual reality ("VR") applications and content as part of our foray into the metaverse. As a technological innovator in full support of Hong Kong's aspiration to become a smart city, HKT is also committed to helping enterprises and public bodies navigate their digital transformation journeys. Farther afield, we are constantly on the lookout for opportunities to contribute to the development of the Greater Bay Area. Under the new normal, consumers are increasingly gravitating toward all things digital. HKT will continue to nurture its digital ecosystem, integrating its loyalty program and a host of online services meeting customers' health, banking, and other needs. On November 29, 2021, HKT celebrated the 10th anniversary of its Hong Kong stock exchange listing. The numerous milestones achieved by the Company in the past decade have been a collective effort of our staff, business partners, customers, and other supporters, for which we are truly grateful. Such collaborative efforts form a part of HKT's DNA, driving our energy and progress to give us a competitive advantage. Having laid a solid foundation, HKT is poised for further growth when the economy regains its footing, as we are well placed to transform Hong Kong and the public's way of living with even more game-changing products and services. 3

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