Investor Presentaiton

Dejected Employee Comments During Covid-19 Crisis We encourage you to read through the comments on Reddit discussing employees' concerns over GameStop's mismanagement of the Covid-19 crisis "District manager here... I can tell you this company is NOT taking the situation seriously. Our regional call today was about taking more tech trades and "taking advantage" of the situation. This phrase was sincerely said on our call. They will not shut down a store if they can avoid it. Even if an associate has come down with the virus, which has happened by the way. They expect associates from another location to come in, clean the location and re-open. This is mind-boggling. Many DMs have expressed concerns with taking in trades - They will not halt the trade business. We are also not allowed to email anyone about the coronavirus issue. Everything HAS to happen through voice calls. It's insane team. I wish I had better news to bring you, but they are putting profits before their people and customers. They will risk spreading infection until the government in your area shuts down retail hours of operation." - iBleed Gamestop, Reddit "I work at a store in the midwest area and I'm terrified even though we only have around 6 confirmed cases in the area. I have a mom with heart disease and brain cancer and I can't risk bringing it home to her. When I talk to other stores their managers just say "you'll be fine! Just wash your hands!". This is not fine. This is not okay. I do not feel safe. I'm honestly thinking either today or tomorrow may be my last day because my mental state can't take working in these conditions right now." - Guardian_Down, Reddit "I feel unsafe at work. We were up trades las[t] week over 2,300% I can just imagine how much of the product we took in is contaminated. And what sucks the most is that we are getting lines out the door with no support from Gamestop. 134 hours a week to work with is a freaking joke. When my store alone needs a minimal of 145 hours to operate. How dare you.." - SSGSS_Husky, Reddit & reddit "I've been with this company for over a decade and have worked retail for most of my adult life, and this whole situation has only reinforced the fact that customers and corporate don't care about anyone but themselves. Over the last 3 days, we've had people beating a path to our door to buy anything and everything, despite being told to reduce exposure as much as possible. Mom and dad just want to make sure their kids that are out of school have stuff to play with to keep them occupied so they're out of the parents' hair. I've had people calling left and right to make sure they'll still be able to get MLB, Doom, and AC this week. They touch anything and everything in the store and get pissed that the demo units are off. Corporate talks about all the steps they've taken to ensure safety measures are being taken, but we get no cleaning supplies beyond what we already had and with the low payroll and heavier volume, we barely have time to clean the counters, pinpads, and door handles multiple times a day, let alone try and clean the way we should be to reduce risk. The statements sent out from George and on GSTV are lip service to protect against liability so that if someone gets sick after being in one of stores, the company is protected against being sued because "we took steps to ensure everyone's safety". Honest question, which is worse: doing a midnight and splitting the crowd over 2 days or having everyone show up at 10am Friday elbow to elbow? We, as the frontline employees are [-----] either way, because people want their stuff and they want it now and corporate wants their sales and profits and they want them now." - Dzuraismyhomeboy, Reddit restore GameStop Source: Reddit. 34

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