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Investor Presentaiton

OUR VALUE CREATION | Social and relationship capital Press Relationship with journalists is conducted by the press advisory office, which is responsible for developing and putting into practice a strategic planning with the purpose of creating visibility for Rede D'Or São Luiz in Brazil's main communication vehicles. It is important to strengthen the brand among influencers, as well as the target audience, emphasizing Rede D'Or São Luiz as a benchmark in the industry. The initiative includes developing and keeping a healthy relationship with journalists, thus creating opportunities to spawn spontaneous media that highlights positive pieces on new investments, technologies, treatments, patient's inspirational stories, among other examples. Thus, we build a good image and reputation which also backs us in times of crisis. The relationship with the press is also important to position Rede D'Or São Luiz's professionals as sources in matters that are relevant to the company. A scenario that could be seen throughout the pandemic, with frequent interviews with infectious disease specialists, intensive care physicians and cardiologists, among others, for important media vehicles. Shareholders Having a transparent, timely and equal dialog with our investors and the entire capital markets community is fundamental for us at Rede D'Or São Luiz. The Investor Relations (IR) department is mainly responsible for safeguarding and feeding this ongoing information flow related to the Company's activities and its results. Following the best corporate governance, the IR team coordinates Rede D'Or São Luiz's earnings release and results conference calls on a quarterly basis. Presently, our main executive officers, including the CEO and the CFO, provide comments on Rede D'Or São Luiz's operational and financial performance. Furthermore, all of the Company's public documents related to the development and monitoring of its business, as well as every and any material information that influence our investors and potential investors decision-making is disclosed and kept on the Investor Relations website: https://ri.rededorsaoluiz.com.br/. The performance of the Investor Relations department, however, is not limited to being a one-way path, where information flows only from the Company to the outside. In addition to caring for transparency towards the capital markets and regulatory agencies, the Investor Relations department, through an ongoing interaction with the financial community, is committed to keeping Rede D'Or São Luiz's executives informed about the desires, concerns and suggestions of our shareholders and other stakeholders. Following the best corporate governance, the IR team coordinates Rede D'Or São Luiz's earnings release and results conference calls on a quarterly basis. 159 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021 160
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