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Investor Presentaiton

BOI Overview Income Statement¹ Bank of Ireland Group y/e Dec 12 (€m) y/e Dec 13 (€m) y/e Dec 14 (€m) y/e Dec 15 (€m) y/e Dec 16 (€m) Total income Net interest income 1,862 2,646 2,974 3,272 3,105 1,755 2,133 2,358 2,454 2,283 Other income 495 642 653 828 842 ELG fees (388) (129) (37) (10) (20) Operating expenses (1,589) (1,545) (1,601) (1,746) (1,747) Core Banking Platforms investment (41) Levies and regulatory charges¹ (49) (31) (72) (75) (109) Operating profit pre-impairment 224 1,070 1,301 1,451 1,208 Net impairment charges Customer loans (1,769) (1,665) (472) (296) (178) (1,724) (1,665) (542) (296) (176) AFS (45) 70 (2) Share of associates / JVS 46 31 92 46 41 Underlying (loss) / profit before tax (1,499) (564) 921 1,201 1,071 Non core items (679) 44 (1) 31 (39) Statutory (loss) / profit before tax (2,178) (520) 920 1,232 1,032 NIM 1.25% 1.84% 2.11% 2.19% 2.19% Cost income ratio 85% 58% 54% 53% 58% *Figures as reported, with the exception of y/e Dec 13 which includes a €5m reduction in Operating expenses relating to IFRIC 21 adjustments 26
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