Q1FY24 Performance and Strategic Initiatives
Union Bank
ऑफ इंडिया
of India
VYOM
भारत सरकार का उपक्रम
A Government of India Undertaking
G20
2023 INDIA
Overview
Guidance
Q1 Highlights
Business
Financials
Asset Quality
Capital
Adequacy
Fin. Inclusion &
ESG
Strategic
Initiatives/Outcome
Group Entities
Awards
Segment-specific approach
Conversational Al
Building the Most Advanced Digital Banking Platform
350+ journeys to capture the end-to-end customer lifecycle
Seamless Journey
Hyper Personalization
Consumer assets
Retail & Agri customers
BAN
Mobile
Business consumer assets
MSME
Corporate
Corporate MSME
CRM & digital-
assisted asset for
branch, MOS &
DSAs
UNIO
Web
Mobile
↑
↑
Mobile
Web
Digital Platform with shared Omni-Channel Microservices Layer
Advanced Analytics Use Cases powered in
collaboration with ACOE
000
Integrated public utilities/ capabilities
Ministry of Corporate Affairs
Government of insa
OCEN
ONOC
CHIL
Income Tax Department
Omni-channel Experience
Digital Contact
Center
Embedded
Finance
↑
Fintech and Ecosystem partners
kore.al
CHEGGOUT
Nuclei
yellow.ai
SIGNZY
mswipe.
AADHAAR
- Rs 20,000
a
M
Agile, Digital Operating Model
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