Competing as a Strong and Independent Portuguese Bank
...and a new strategic plan focused to maximize value for customers, maintaining
profitable operations and capital efficiency
A leading player in the Portuguese market
Total Assets - Domestic activity1
(Portuguese Banks, €bn)
66
99
Dec-17
800
98
10
70
54
.....
Jun-2022
59
62
53
#4
47 46
33
43
Customer-centric
Simple & efficient
Reflecting evolving customer expectations
through distinctive value propositions
Leveraging digital and an omnichannel
approach as drivers of service and
proximity
Simplifying the banking experience,
through a superior usage of technology and
data
Improving internal processes to upgrade
productivity and efficiency
Skilled talent pool
Sustainable business
Bank 1 Bank 2 Bank 3 novobanco Bank 4
Total Loans Market Share of 10.7%
Attracting and developing a team of skilled,
experienced and diverse professionals
Developing a dynamic, collaborative
culture in an environment adapted to the
new ways of working
novobanco (1) Source: Results Press Releases (Novo Banco, CGD, Millennium BCP, Santander Totta);
Delivering sustainable returns through
disciplined risk, capital and funding
management
Strengthening integration of ESG across
business to support sustainable growth and
key stakeholders
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