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Investor Presentaiton

Results: Retail Business Unit (€ mn) Operating Income Q2 2021 Q1 2021 Q4 2020 Q3 2020 Q2 2020 186.2 184.2 240.9 195.9 198.1 Net Interest Income 136.9 149.5 163.6 159.0 164.8 Net fee and Commission Income 43.2 28.0 27.8 31.5 27.3 Trading & Other 6.0 6.7 49.6 5.4 6.0 Operating Expenses (145.0) (144.2) (151.3) (141.7) (138.5) Staff Costs (58.0) (59.1) (59.1) (55.5) (56.3) General Administrative Expenses (67.2) (61.9) (70.7) (65.3) (61.9) Depreciation and Amortisation (19.8) (23.3) (21.5) (21.0) (20.3) Impairment losses on Loans (155.0) (55.2) (481.7) (136.5) (125.7) Other Impairment Losses Profit (Loss) before tax (113.8) (15.2) (392.1) (82.4) (66.1) RWA e 14,580 17,076 17,378 17,614 17,869 57 ALPHA SERVICES AND HOLDINGS
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