Investor Presentaiton
G&W
WYOMING
GENESEE & WYOMING | 2021 ESG REPORT
TOLEDO
KEEPING OUR PEOPLE, COMMUNITIES, AND CUSTOMERS SAFE
At G&W, our industry-leading safety culture reflects the care we have for our people, our communities,
and our customers. By fostering a safety culture of continuous improvement, we keep safety at the core of
everything we do every day.
Putting Health and Safety First
Our North American rail business is committed to developing an employee safety culture and leadership skills
to achieve sustained success. Our G&W railroads are recognized leaders in safety and have received
countless safety awards as set forth in more detail on page 12.
Investing in Employee Safety and
Development Programs
G&W hosts Target Zero, Leading Forward and
Structured Problem-Solving classes, which raise
risk awareness, develop employee leadership
skills, and enhance the company's culture of
safety and problem solving.
To deliver mandatory training required by the
Federal Railroad Administration and continue
our enhanced safety training initiatives during
the COVID-19 pandemic, we quickly pivoted
to a virtual delivery model. We partnered with
Encora, a digital learning company, to develop
and host nearly 60 virtual training courses and
reach more than 1,200 employees. The benefits
of this new approach exceeded our expectations.
We were able to continue to offer the highest
level of training by inviting safety experts to cover
complex topics during our virtual sessions. Before,
we were limited by the schedules, location, and
expertise of the trainers. Due to the virtual nature
of the classrooms, we were able to bring trainers'
in-depth knowledge and understanding to every
employee.
To reinforce our safety culture, the following safety
programs and initiatives were implemented
across G&W:
Life Critical Rules - Prioritized a set of vital safety
and operating rules that will most likely result in
catastrophic incidents if broken.
Defensive Driver Training - Online driver training
program that presents real-life driving situations,
hazard recognition scenarios, and defensive driving
techniques to motivate drivers to change risky
habits and avoid collisions or traffic violations.
Operational Testing - A behavior-based safety
program in which managers monitor employees while
they work and provide real-time feedback regarding
safety and rules compliance through face-to-face
conversations. In 2020, we conducted over
300,000 operational tests.
Competency Assessments for
Conductors and Engineers - Peer
mentorship programs in which
certified trainers ensure trainees
are proficient with prescribed
skill sets before completing
training and becoming certified.
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