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Investor Presentaiton

Hotel Operations - Overview Operating revenues *1 23.5 billion (2021.3) Operating income * 1 -20.4 billion (2021.3) *1 Simple total of the revenues and expenses of the hotel businesses of Group companies and the revenues and expenses of the hotel businesses of non-consolidated JR East [Reference] JR East hotels at a glance Metropolitan Hotels (14 hotels, 4,021 guest rooms) Operating revenues *2 ¥11.9 billion (2021.3) Menus to boost the operating revenues 1 Micro tourism 2②Take in demand of teleworks through STATION WORK, etc. ③Strengthen CRM* JR JR-EAST ④Make use of local governments policies *Customer Relationship Management Occupancy rate:28.5 % JR-EAST HOTEL METS chain (29 hotels, 4,009 guest rooms) Operating revenues *2 ¥7.2 billion (2021.3) The Tokyo Station Hotel (150 guest rooms) Occupancy rate:56.4 % *2 Simple sum of operating revenues from each hotel. mesm Tokyo, AUTOGRAPH COLLECTION (265 guest rooms) Familio, Folkloro (8 hotels, 344 guest rooms) wanoi Kakunodate (3 guest rooms) Hotel Dream Gate Maihama, Hotel Dream Gate Maihama Annex (160 guest rooms) Hotel New Grand (238 guest rooms) (As of Mar. 31,2021) 41
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