Modern Work Management
Be Deserving of Trust
renew verb
re-new |\ ri-'nü
to make like new: restore to freshness, to
begin again. revive: restore, bring back.
regenerate: restored to a better, higher, state
Renewing is a decision, not a transaction
Trust takes years to build, and seconds to break
Drivers: consumption, relationship, value
Our approach: customer management vs. contract
management, interlocked engagement with sales and
support, first-responders and trusted partner
citibank
United
Healthcare
I+I
Government
16
YEARS
Support CSAT Scores
87%
FY'15
FY'15 to Present
96%
FY'22(1)
Top 100 customers avg
tenure with OpenText
46 5-year ARR expansion
of Canada
PERCENT
for these customers
opentext™
1. As of Q2 FY'22.
Open Text ©2022 All rights reserved 58View entire presentation