Nordnet 9M 2021 Financial Overview
....that drives customer engagement, satisfaction and
market share gains
Activity on the Nordnet app
% of traded value originated from the app1
Market share across the Nordic region
Estimated market share³
Other
channels
88%
December 2019
App
12%
~250,000
active users
(monthly)
Other
channels
75%
Customer engagement
Average weekly # of trades per active customer¹
September 2021
App
25%
~721,000
active users
(monthly)
Pre-NEXT² Post-NEXT
2
+36%
+44%
+36%
+15%
0,69
0,59
0,60
0,42
0,44
0,38
0,31
0,26
3,7%
5,8%
5,5%
3,2%
VI
+
+
+
Delta
(1) Source: Nordnet; (2) Average number of weekly trades per active customer in an equally long estimate window before and after the launch of NEXT;
3) Source: Leading third party management consulting firm. Defined as Nordnet's savings capital by country as share of addressable market by country
Public presentation
2016 2020
6,0%
2,5%
2,1%
4,4%
VI
+
VI
WI
VI
= NPS vs. key competitor
Nordnet
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