Investor Presentaiton

STRATEGY & TRANSFORMATION Ultimately supporting key strategic objectives for the Group SAFETY IS ALWAYS OUR FIRST PRIORITY Deliver sustainable returns to shareholders Always First Choice For Customers Build on leading domestic position through dual brands Establish strong international dual Secure QAD¹'s position as best for customers who value the full service experience Reinforce JQD¹'s low price and scale advantage position brand position Strengthen and grow loyalty business Leverage low Strengthen QAI¹ to provide cost base for JQI¹ to defend best network with partners and grow P2P² Maintain QFF¹ as a driver of loyalty across group and as a international leisure markets leading loyalty program Innovate and diversify leveraging advantaged assets and capabilities Build customer loyalty by delivering a great experience in every interaction Transform all businesses to continually drive operational efficiencies Inspire, empower and motivate our people, teaming effectively across the Group Deliver on existing Jetstar opportunities and partnerships in Asia Customer Transformation People 1. QAD refers to Qantas Domestic, QAI refers to Qantas International, JQD refers to Jetstar Domestic, JQI refers to Jetstar International and QFF refers to Qantas Frequent Flyer. 2. Point to point. 55

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