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Increase Retail client assets 2. Sales strategy Branch offices using time efficiently Survey workload of approx. 2,000 people at 28 branches RA:201740118-201740131 Client map NOMURA Average time sales staff spend on each task per day Client interactions Other core tasks 30% 20% 口座数:702 電話:446 34.75% 377 6.95% 0.89% 70 ポップアップをクリックされますアニメーション Non-core tasks 28% Miscellaneous tasks Specialist employees for senior clients 22% Specialist employees for senior clients Foster appropriate relationships Senior clients and their family Financial gerontology research project with Keio University 10

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