2022 Highlights and ESG Progress slide image

2022 Highlights and ESG Progress

In the US, credit normalization to continue in 2023, but the shift in Auto loan mix is supporting a CoR below pre-pandemic levels $ million US Net Total Charge-Offs $3,238 US Auto 60+ DQ 2019-2023 SC and SBNA Delinquency Rates 7.00% $494 6.00% Estimated to be below pre-pandemic "normal levels" 5.00% $1,897 4.00% 3.00% $2,597 $1,755 2.00% 1.00% 0.00% Q1'19 Q1'20 Q1'21 -Total Q1'22 SBNA ―SC Q1'23 (e) 2019 2022 Auto I Consumer (ex. Auto) Commercial Other inc. Bluestem US RICS and Auto loan distribution by FICO Segment¹ 2019-2023 NCO % (inc. repo) 8.0% >=640 14% 15% 21% 6.70% 34% 7.0% 38% 39% 41% 600-639 17% 17% US Auto Net-Charge Off Rates Estimated to be below pre-pandemic "normal levels" 18% 6.0% 16% 5.0% 16% 16% 17% 3.70% 3.60% 4.0% <600 53% 51% 51% 3.0% 41% 38% 38% 35% 1.70% 2.0% No FICO 16% 17% 1.0% 11% 9% 9% 7% 7% 0.0% 2016 2017 2018 2019 2020 2021 2022 2019 % funded with deposits 17% 18% 22% 30% 2020 INCO rate (annual) 2021 ―NCO rate (quarterly) 2022 2023 (e) Santander Note: NCO's are in IFRS. (1) Consumer Retail instalment contract (RICS) and auto loans, excludes commercial fleet. Excludes LHFS. 25
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