H1'23 Highlights slide image

H1'23 Highlights

backed by consistent execution of One Transformation and value added from our Global and Network businesses Execution YTD Efficiency FY'22 45.8% . One Transformation -85 bps Product simplification: 362 fewer products, -5% YTD ⚫ Digital self-service model: -17% use contact centres YTD • In US, c. $70 mn efficiencies captured YTD in Consumer and Commercial • Global & network businesses -43 bps Multilatinas / Multieuropeans: +70% revenue growth YTD • WM&I: new global alternative asset manager, €2bn commitments Auto: expansion of agreements with OEMS, +c.$4bn volume p.a. • Global Tech capabilities & others H123 44.2% -36 bps Global approach to technology: c. €80 mn efficiencies YTD Gravity (back-end) efficiencies Global vendor agreements IT&Ops shared-services Reminder from Investor Day Efficiency 45.8% FY'22 Santander H1'23 or latest available data 200-250 bps 100-150 bps 50-75 bps c. 42% 2025 target 47
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