ESG Highlights Q4 FY23

1 Continuing Retailisation Journey: Multipronged Strategy in Place Continue increasing share of retail deposits Share of Retail Deposits as per LCR 31% FY20 43% FY23 45%-50% FY26B Ramping-up Customer Acquisition via phygital Strategy # Customers 34mn FY23 50mn+ FY26B Investing in bank branch network # Bank Branches 2,606 1,911 FY20 FY23 3,250-3,750 FY26B *Bank branches including banking correspondents and excluding BFIL 440 57 A Multipronged strategy in place to progress towards building granular retail deposit franchise Strengthening the Core Business Branch Network Expansion Market Share Gain in Home Markets SKY (Digital) Branches to boost productivity Leveraging Inter BU Synergies B • C Continue Scaling New Initiatives Affluent Banking NRI Banking SME Banking/Business Owner Segment Rural Banking Invest to Boost Growth Community Banking Merchant Acquisition (Digitally enabled offering for enterprise merchants) Agency Business Digital initiatives focused on individuals, SMEs etc Green Liability Products IndusInd Bank

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