Investor Presentaiton
BUILDING MOMENTUM IN PERSONAL BANKING
HOME LOAN APPLICATIONS UP AND GROWTH CLOSER TO SYSTEM
Applications up ~45%
System growth multiple improving and market share stabilising
1H20
14.6%
14.5% 14.5%
14.4%
14.4%
14.4%
0.7
0.5
0.2
0.3
0.3
-0.6
Market share
NAB HL growth x system
2H20
1H21
Oct 20
Nov 20
Dec 20
Jan 21
Feb 21
Mar 21
TURNAROUND TIMES IMPROVING
'Time to yes"¹ improved ~30%
Mar 20
Sep 20
Mar 21
(1) Monthly median days to unconditional approval measured from time of a customer's application
12
SUPPORTED BY SIMPLE HOME LOANS
• A digital home loan application tool
simplifying the application experience
for bankers and customers
• ~60% of proprietary applications
currently eligible
• Continue to expand eligible customers
and progressively rollout to B&PB and
Broker in 2H21
'Time to Yes'
for applications through
Simple Home Loans
~50%
In <1 day
National
Australia
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