Investor Presentaiton

Key initiatives taken in Q3-FY2022 Leveraging ecosystem Income documents ܀ Option for customer to upload bank statements or login through his internet banking account Can retrieve bank account statement for six months and Income Tax Returns for 3 years, integration through system Mobility ✰ ICICI Pru Fit Life - Health tracker to record steps count, calories Customer service on partners platform Empowering partners to accept customer - Set platform burned. Key features health goals, track daily progress and calculate BMI ✰ E-Quotes - app Mobile calculators with rich UI/UX, accessible without internet * Re-imagination of customer journey Ul redesigned for - simplified purchase and servicing experience request on their Customer can place request on partners platform Request passed onto ICICI Pru using API services ✰ Acknowledgement and status shared as reverse feed Request ܀ types: Frequency change, updation of contact details, intimation of claim ICICI PRUDENTIAL LIFE INSURANCE BMI: Body mass index | UI : User interface | UX : User experience | API: Application programming interface 26

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