1Q22 Results and Strategic Update

Serving our customers whenever and wherever they want Physical channel our stores Digital channel our apps 15million flow of people in our stores/month 517million visits/month1 Sales channels Shareholders Customers People Communities (8)) Remote channel sales and post-sales hubs 20million visits/month External channel our expanded footprint Available in 2,020 regions 50% are non-customers Bank to Go 22k contracts in Mar/22 Ambition of more than 200k contracts in 2022 17% of newly-acquired customers are unbanked 92% of Bank transactions occur via digital channels +3million sales/month From call center to sales channel ~800k product sales/month 49% of the services are made out of 9a.m. until 4p.m. representing 36% of Brazilian municipalities 22k active promoters +R$ 1 billion contracts/month 1 Website, IB and APP visit 11

View entire presentation