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Investor Presentaiton

Operating expenses and impairments Expenses held flat with synergies and productivity savings funding growth and digital investment Operating expenses flat in FY22 > Synergies of $38m delivered against first year target of $30- $34m > Productivity benefits of $30m, bringing the total from FY20 - FY22 to $90m > Productivity and synergy savings enabling investment in the digital transformation and growth > Maintenance of legacy core banking platform and development of new digital bank increases cost base in the near term > Ongoing work to reduce manual processes and improve controls, uplifting risk maturity > Inflation, skills shortages and regulation impacting banking industry expense outlook > Completion of new digital bank, migration of customers and retirement of legacy systems will deliver material scale and efficiency benefits in coming years Impairments BOQ GROUP > Loan impairment expense of $13m for FY22, due to increased collective provision from GLA growth and ME Bank increases post acquisition accounting treatment, offset by a strong economy in FY22 and improving portfolio quality > Portfolio quality remains sound with arrears improving > Maintain a watching brief on changing key economic indicators Loan impairment expense/(credit) ($m) (29) 53 (82) 13 13 0 BANK OF QUEENSLAND LIMITED 2022 Full Year Results Presentation Note: FY21 comparison is on a pro forma basis FY21 FY22 â– Specific Collective 14
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