Investor Presentation Fourth Quarter 2020
Credit Quality - Canadian Consumer
Reported Net Write-Offs
Canadian Residential Mortgages
Canadian Credit Cards
Personal Lending
Total
Net write-offs were down YoY & QoQ
Q4/19
Q3/20
Q4/20
Net Write-off Ratio
0.01%
0.01%
0.01%
0.30%
3.20%
1.84%
1.76%
0.86%
0.74%
0.51%
0.30%
0.20%
0.16%
196
0.20%
0.16%
128
The low level of write-offs was due to assistance offered to clients from our payment
deferral programs and from government support, as well as changes in clients spending
and payment behaviours.
Q4/19
Q3/20
Also due to lower insolvencies, which were in line with the national Canadian trend, as a
result of limited consumer filing channels.
Net Write-offs ($MM)
105
Q4/20
-Net Write-off Ratio
90+ Days Delinquency Rates
Q4/19
Q3/20
Q4/20
Balances ($B; spot)
Canadian Residential Mortgages
0.28%
0.36%
0.29%
253
255
260
Uninsured
Insured
0.22%
0.34%
0.28%
13
11
11
0.41%
0.43%
0.33%
39
37
37
Canadian Credit Cards
0.76%
0.43%
1.12%
66
65
67
Personal Lending
0.37%
0.38%
0.32%
Total
0.33%
0.40%
0.34%
135
142
145
90+ Days Delinquency rates up YoY & down QoQ
•
Increase in credit cards driven by some customers who exited the client relief program and
continue to have financial difficulties
Decrease in mortgages driven by non-deferral customers making payments reflective of an
improved environment and collection actions.
CIBC
Q4/19
Q3/20
Q4/20
■ Uninsured Mortgages ■ Insured Mortgages ■ Personal Lending
■ Cards
Fourth Quarter, 2020
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