Investor Presentaiton

- Case Study DHost Pte Ltd Retail rejuvenation for the win in a post-pandemic world DHost is a venue connectivity systems integrator specialising in driving innovative technology implementation for various vertical markets and industry throughout the Asia Pacific region. DHost helps Lippo Mall - owned by one of Indonesia's largest listed property company - to lead with a digital approach to bring footfall back to stores. Using Whispir, DHost enables a performance enhancement for Lippo Mall, securing the rollout of public Wi-Fi across 40+ super malls, with Whispir as a core part of the value proposition to help retailers create new ways to engage with their customers more effectively. Initial use cases - Customer engagement: Facilitated via SMS-triggered incentives, personalised loyalty programs, and mall event announcements SMS and Rich Message: Used to help manage events and gain feedback through surveys QR codes: These make for easy form completion Customer benefits Higher conversions: 9 - 12 million: projected annual footfall as malls reopen fully + additional insights to fuel visitorship - Enhanced reporting: real-time insights into how features are working and how they can be improved - Multi-channel communications: more ways to reach customers Improve reputation: accomplished through engaging and tailored content

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