The Path Forward

Improving Operational Statistics On-time Performance in Past 13 Months Success Rate 2013 INVESTOR DAY 100% 90% 80% 70% 60% 50% 40% 30% May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Departures Arrivals Start-Up Departures 9

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