Investor Day 2021 - Maybank Group's Five-Year Strategy: M25
Our Strategic Journey
#1
M25
HUMANISING FINANCIAL SERVICES
Humanising Financial
Services across Asia
Maybank
Group CEO+ Support
Group Finance Office (GFO),
Group Credit & Risk Management (GCRM),
Group Human Capital (GHC), Legal, Compliance Communications
Community Financial
ISLAMIC
INSPIRED
Services
Global Wholesale
Banking
Insurance & Takaful
Leveraging shared
distribution, Customer
Segment driven,
Community
INTERNATIONAL
EXPANSION
Bank
Regaining domestic
leadership and
aggressively
pursuing ASEAN
market expansion by
humanising client
interaction
Being the National
Insurance Champion
and Living the
ETIQA way
Enterprise Transformation Services
2010-2015
ENABLEMENT
✓ Creation of the "House of Maybank"
✓ Strengthen position in our three core
markets of Malaysia, Singapore and
Indonesia.
✓ Building on strategic acquisitions made in
Indonesia (PT Bank Internasional
Indonesia in 2008) and investment
banking (Kim Eng Holdings Ltd in 2011).
✓ Refocus growth agenda in target regions
and exited Papua New Guinea.
The Top ASEAN Community Bank
The Leading ASEAN Wholesale Bank Linking Asia
The Leading ASEAN Insurer
The Global Leader in Islamic Finance
The Digital Bank of Choice
2016-2020
✓ Strengthen our position in ASEAN across
all our key businesses.
✓ Digital technology becomes a key theme.
✓ Continue to build on capital and liquidity
strengths given evolving capital and
liquidity regulatory requirements.
✓ Drove sustainability-led initiatives as per
five-year 20/20 Sustainability Plan
established in 2015, premised on three
pillars (community and citizenship; our
people; access to people and services)
2021-2025
✓ Sustainability agenda embedded in long-
term strategy to become Bank's DNA.
✓ Bettering customer experience and
interface through enhanced digitalisation
and data analytics.
✓ Extracting growth from new value
drivers.
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