Upwork Investor Day Presentation Deck

Addressing the Changing Needs of Staffing Customers A massive opportunity to capture market share • Changing customer needs: flexibility, transparency, control, and service • Lack of platform infrastructure and ecosystem • Operating model and scale tied to individual books of business, not the firm's • Transient talent pool vs. independent workers having chosen this as a career Marketing June 2021 Ⓒ2021 Upwork Inc. Proprietary and confidential. Do not distribute. R

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