Investor Presentaiton
MyState
Sub Debt Issue | Investor Presentation 26
Limited
COVID-19 assistance to customers
On 24 March 2020, MyState Bank announced a range of new measures to support customers who may
experiencing financial hardship due to COVID-19. These measures included:
•
be
Home loan, personal loan or commercial loan customers can defer their payments for a period of up to
six months - with a check in at 3 months
•
Allowing early access to Christmas Accounts without penalty
•
•
•
Raising the maximum threshold on MyState's high interest Bonus Saver Accounts from $150,000 to
$250,000
Allowing customers to redraw on home and personal loans, with fee-free redraws in-branch or through
the Customer Care team as well as online, which has always been free
Allowing early access to Term Deposit Accounts for business customersView entire presentation