Investor Presentaiton

Clear strategic priorities ☐ Intercorp Financial Services • Interseguro Interbank Superior experience INTELIGO Frictionless digital products and services to provide the best customer experience • Customer journey and life-cycle management • Self-service solutions Smart bank ⚫ Deep analytics for customer knowledge and decision making • Customer centricity Advanced models: commercial, risk, collections • Transform from physical world World-class digital capabilities Technological and operational efficiency ⚫ New role of financial stores • New communication and customer service platforms Talent • Foster analytical and digital skills Continue to attract new . skillset • Great Place to Work Solid customer, revenue and earnings growth Intercorp Financial Services 31

View entire presentation