PitchSend

Investor Presentaiton

Evolution to Customer-Focused Revenue Generation Then Brand loyalty Transactional Products Seats Purchase driver Lowest fares Domestic NPS 15% Now Relationship-based Experiences Vision Deep knowledge of customer preferences Personalized offers Reliability, service and products Best-in-class travel experience 50%+ customers Peserved for Confett Most trusted travel brand ▲ DELTA 48

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