Accelerating Value Creation for Shareholders slide image

Accelerating Value Creation for Shareholders

Expansion of marketing channels & Customer base Marketing channels for SMEs Corporate Business Offices for SMEs opened in FY03 +5 Business Support Offices & sub-offices Corporate Sales Offices 04/3 opened in FY03 04/3 76 +8 8 opened in FY03 +31 SME channels: 164 04/3 80 Client segments| Upper Middle Middle Lower Middle Small Channels Internal HR SME channels: 164 Corporate Business Offices 108 Corporate Business Offices for SMEs Corporate Sales Offices 8 76 External HR Business Support Offices & sub-offices 80 Product Departments (Investment Banking Unit etc.) Business offices and Product Departments both commit to profit target: "Double-front system" *Business Support Offices: Mainly deal with Business Select Loan. Number of channels in the figures is as of March 2004. SMFG We are increasing our business volume through enhancement of business franchise, such as marketing channels and customer base, to further reinforce our strategic businesses with competitive advantage. Let me explain specifically our actions to expand marketing channels. With regard to marketing channels for corporate clients, last fiscal year, we changed our policy of streamlining channels and intensively expanded small and specialized channels targeting SMEs. We are proactively utilizing external human resources, and efficiently expanding channels with thorough cost control. As a result, origination of new type unsecured loans to SMEs substantially exceeded the original target. 6
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