1H24 Financial Results

Home loans credit quality Home loans - Credit quality remains sound - majority of interest rate rises passed through Buffers¹, $bn Offset and redraw balances, spot Home loan arrears³ % $133bn $127bn $120bn 20% Impact of cash rate changes on mortgage repayments4 -80% Not yet felt by customers Experienced already by customers Historic avg5 58 57 1.34% Credit cards Redraw² 54 1.15% 1.04% 1.09% and personal loans 0.87% 0.79% Offset 66 70 75 0.61% 0.57% 0.52% 0.52% 0.43% Dec 21 Dec 22 Dec 23 Dec 19 Dec 20 Dec 21 30+ days Dec 22 Dec 23 90+ days 0.65% Home loans Hardship6 Number of cases +9% Jun 23 Dec 23 1. CBA including Bankwest. Excludes ASB. 2. Redraw balances represents the value of all payments in advance (payments ahead of scheduled repayments), excluding offset facilities. 3. Group including New Zealand. 4. Due to the impact of fixed rates and 3-4 month lag between cash rate increases and repayments increasing. Impact of November 2023 cash rate increase on repayments still to be realised. Estimated for CBA excluding Bankwest. 5. Historic average represents the average 30+ home loan arrears from Dec 2008 to Jun 2023. 6. Number of cases in hardship includes customers restructured on non-commercial terms. 90

View entire presentation