2021-2023 Sustainability Plan and Financial Performance

Customers Power & gas customers and volumes 1 enel Power Gas Customers (mn) Volumes (TWh) Customers (mn) Volumes (bsmc) 2020 2023 2020 2023 2020 2023 2020 2023 Italy 22.6 18.7 90.2 94.9 4.1 4.5 4.4 4.2 Free Market 9.5 18.7 59.9 94.9 4.1 4.5 4.4 4.2 Regulated 13.1 30.3 Iberia² 10.4 10.6 80.8 98.6 1.7 1.8 5.0 5.3 Free Market 5.7 6.1 69.4 85.8 1.4 1.6 5.0 5.2 Regulated 4.8 4.5 11.3 12.8 0.2 0.2 0.1 0.1 Latin America 27.6 29.3 118.4 158.2 0.0 0.0 0.2 0.5 Rest of Europe 3.0 3.3 8.8 11.5 0.06 0.1 0.11 0.2 Total 63.7 61.8 298.2 363.2 5.8 6.5 9.7 10.3 1. Rounded figures 2. Iberia includes Spain and Portugal 158

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