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Investor Presentaiton

Creating a Competitive Advantage to Increase Stakeholder Value 1. Unique Business Model . With a deep understanding of target customer segments, lean cost structures and differentiated business models we cater to underserved segments of the economy. Our one-of-a-kind business model finds the perfect balance between technology and traditional financing, something not many other companies can do. 2. Technology Driven Operational Efficiency • . By leveraging technology to penetrate underserved segments, we have capitalized on the inability of banks to rapidly scale operations and customize rigid policies in regard to providing business loans in rural India. This transformation is helping us create an agile and scalable business model. Q Investing in Capital Trust E Dia Capital Trust 3. Prudent Risk Management • Our conservative thought process towards financial engineering has helped us transform underwriting and decision making, thereby, helping drive competitive advantage and robust risk management. • Further, our risk management frameworks pro-actively detect, manage and mitigate internal and external risks. 4. Strong Governance • Being a publicly listed NBFC for the last 36 years, we have built a robust governance model to maintain stakeholder trust and improve resilience to survive in testing times. • This has enabled us to develop strategic partnerships with key ecosystem players and leverage technology for meeting the demands of new consumers. 14
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